Privacy Policy

Welcome to Trucking With PHP — a professional trucking dispatch service dedicated to keeping freight moving efficiently and reliably across the nation. We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our dispatch services, or interact with us via SMS or other communication channels.

By using our services, you agree to the terms described in this policy. Please read it carefully.

As a trucking dispatch service, we collect information necessary to coordinate loads, communicate with drivers and brokers, and deliver our services effectively:

• Personal Information: Name, email address, phone number, company name, MC/DOT numbers, and other contact and business details.
• Communication Data: SMS messages, emails, phone call records, and other correspondence related to dispatch coordination.
• Usage Data: Information on how you interact with our website and digital services, including IP address and browser type.
• Operational Data: Load details, freight routes, delivery schedules, and carrier information necessary to provide dispatch services.

We use the information we collect to operate our trucking dispatch business and serve you effectively:

• To provide, operate, and maintain our dispatch and freight coordination services.
• To communicate with you via SMS, email, and phone for load updates, dispatch notifications, and service alerts.
• To coordinate with freight brokers, carriers, and drivers on your behalf.
• To send promotional communications about our services (with your consent).
• To comply with Department of Transportation (DOT) regulations and other legal obligations.
• To improve our services and analyze usage patterns on our platform.

By providing your phone number and opting in, you consent to receive text messages from Trucking With PHP related to dispatch updates, load notifications, service alerts, and promotions.

You may opt in to receive SMS messages from Trucking With PHP by completing and submitting the contact/quote form on our website at truckingwithphp.netlify.app and checking the SMS consent checkbox. By doing so, you expressly agree to receive text messages at the phone number you provided.

• The specific purpose of SMS communications (dispatch alerts, load updates, promotions).

• Message frequency varies based on your level of engagement with our services and your dispatch activity. On average, you may receive up to 10–20 SMS messages per month. During active dispatch periods, frequency may be higher to keep you updated on your loads.

• Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier will apply to all text messages sent and received through this program. These charges are determined by your mobile service plan. Trucking With PHP does not charge any additional fees for SMS messages. However, we are not responsible for any charges applied by your mobile carrier. Contact your carrier for details on your messaging plan.

• Instructions for opting out — reply STOP Text STOP to any message to unsubscribe immediately from all SMS communications.
• Instructions for assistance — reply HELP Text HELP to any message to receive support information and our contact details by SMS.

For full details on the types of SMS messages you may receive — including appointment reminders, dispatch alerts, load confirmations, and account notifications — please review our full Terms of Service.

• The specific purpose of SMS communications (dispatch alerts, load updates, promotions).

• Message frequency varies based on your level of engagement with our services and your dispatch activity. On average, you may receive up to 10–20 SMS messages per month. During active dispatch periods, frequency may be higher to keep you updated on your loads.

• Message and data rates may apply. Standard SMS and data rates charged by your mobile carrier will apply to all text messages sent and received through this program. These charges are determined by your mobile service plan. Trucking With PHP does not charge any additional fees for SMS messages. However, we are not responsible for any charges applied by your mobile carrier. Contact your carrier for details on your messaging plan.

• Instructions for opting out — reply STOP Text STOP to any message to unsubscribe immediately from all SMS communications.
• Instructions for assistance — reply HELP Text HELP to any message to receive support information and our contact details by SMS.

We may share information with trusted third-party service providers — such as load boards, factoring companies, and communication platforms — strictly to assist in delivering our dispatch services, in compliance with this Privacy Policy.

All third-party partners are vetted and required to maintain confidentiality standards consistent with industry regulations.

We implement industry-standard technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Our security practices include encrypted data transmission, access controls, secure data storage, and regular audits. While no method of transmission over the internet is 100% secure, we are committed to maintaining appropriate safeguards to protect your data.

As our customer, you have the following rights regarding your personal information:

To exercise any of these rights, contact us at the email listed in Section 11 below.

Our website may contain links to third-party websites, load boards, or partner platforms. We are not responsible for the privacy practices or content of those external sites.

We encourage you to review the privacy policies of any third-party sites you visit through links on our platform.

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or applicable laws. Any changes will be posted on this page with an updated effective date.

We encourage you to review this policy periodically. Continued use of our services after any updates constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please reach out to us directly:

By using our services and opting in to SMS communications, you acknowledge that you have read and agreed to this Privacy Policy.